Spike Productions – Privacy Policy & Terms

At Spike Productions, we respect your privacy and take the protection of your personal data seriously. This page explains how we collect, use, store, and protect your information, and what rights you have under data protection laws.

By working with us or visiting our website, you agree to this Privacy Notice.

1. About Us

Spike Productions Ltd
Registered Address: Hunters House, Colborne Road, St Peter Port, Guernsey GY1 1EP

If you have any questions about how we handle your personal data, you can contact us using the details at the bottom of this page.

2. What This Notice Covers

This Privacy Notice explains:

  • What personal data we collect about you
  • How we use and store it
  • Who we might share it with
  • Your rights in relation to your personal data

3. What is Personal Data?

Personal data is any information that can identify you, directly or indirectly. This includes obvious things like your name, email, or phone number, but also less obvious data like identification numbers, payment information, or images of you.

4. Your Rights

You have several important rights under the Data Protection (Bailiwick of Guernsey) Law 2017 and GDPR:

  • Right to be informed: This Privacy Notice explains how we use your personal data. You can always contact us if you need more details.
  • Right of access: You can ask what personal data we hold about you and request a copy.
  • Right to correction: You can ask us to update or correct any inaccurate or incomplete data.
  • Right to be forgotten: You can ask us to delete your personal data if we no longer have a valid reason to keep it.
  • Right to restrict processing: You can request that we limit how we use your data.
  • Right to object: You can object to certain uses of your personal data.
  • Right to data portability: You can request a copy of your personal data in a format that allows you to reuse it elsewhere.
  • Rights relating to automated decision-making: We do not use your personal data for automated decisions or profiling.

For more information about your rights, or to exercise them, please contact us using the details below.

5. What Personal Data We Collect

Depending on your relationship with us, we may collect information such as:

  • Name, gender, address, email, phone number
  • Business name, job title, profession
  • Payment information
  • Images or footage of you

6. How We Use Your Personal Data

We only use personal data when we have a lawful reason. This may include:

  • Delivering our services to you
  • Managing your account and communications
  • Personalising and improving our services
  • Sending invoices and processing payments
  • Identifying images in our archive

We will never use your data for purposes that are not explained here without your consent.

7. How Long We Keep Your Data

We will only keep your personal data for as long as necessary. Typically, we keep it for a maximum of 15 years to meet legal or business requirements.

8. How We Store and Transfer Your Data

All personal data is stored securely in Guernsey and protected under local data protection laws.

9. Sharing Your Data

We will never sell your personal data. We may share it in limited cases:

  • With insurers or professional advisers if needed for insurance, risk management, or legal advice
  • With payment providers for processing transactions
  • If legally required, such as by court order or government authority

10. Accessing Your Personal Data

You can request a copy of any personal data we hold about you by contacting Warren Mauger (see below).

We aim to respond within one month, but complex requests may take up to three months. There is usually no charge, unless your request is excessive or repetitive.

11. Contact Us

If you have any questions, concerns, or requests regarding your personal data:

Email: warren@spikeproductions.co.uk
Phone: 07781 126708
Postal Address: Hunters House, Colborne Road, St Peter Port, Guernsey GY1 1EP

12. Changes to This Privacy Notice

We may update this Privacy Notice occasionally — for example, if the law changes or if our business changes how we handle data.
The latest version will always be available on our website: www.spikeproductions.co.uk